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Weekend Pass, Friday Day Pass, Saturday Day Pass
Your use of this site is subject to the following Terms and Conditions. By contacting us and ordering passes you confirm that you have read and accept the Terms and Conditions in their entirety.
Terms and Conditions
1.1 A legally binding contract will come into existence when we (Capital Crime Writing Festival Ltd.) accept your order.
1.2 Acceptance of an order placed by you is subject to the condition that passes are available for the Capital Crime festival.
1.3 We will notify you by email if we accept your order. Acceptance will be deemed to have been effectively communicated to you when we send the email (whether or not you receive such communication).
1.4 No order will be accepted until we have received full payment for the cost of the passes plus, where applicable, booking charges and VAT.
1.5 Once purchased, passes cannot be transferred, exchanged, refunded or returned.
1.6 If a specific panel or event is cancelled we will make notification by posting on the Capital Crime website.
1.7 If the Capital Crime Festival is cancelled or moved to another date we will notify you by email.
2.1 An electronic receipt for the purchase of your passes will be dispatched to the email address given when the order is placed.
2.2 Customers are advised to check their purchase upon receipt and inform us of any errors as soon as possible.
2.3 It is the responsibility of the customer to inform us of any change of address, contact number or email address at all times.
2.4 Upon presentation of your electronic receipt, you will be able to collect a physical pass that allows you access to the festival from the registration desk at the festival venue. Please check the Capital Crime website for details of the registration desk location and opening times.
2.5 Entry to Capital Crime is strictly for festival pass holders only. People not in possession of a physical pass will be turned away.
2.6 Lost passes can be replaced upon presentation of proper identification and proof of purchase for a cost of £10 per pass.
3.1 The right to refuse admission to the festival or any specific panel or event is reserved by the Capital Crime Writing Festival Ltd at all times, to be exercised at its complete discretion, and by the festival venue and its operators, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.
3.2 Capital Crime is an inclusive festival and operates a zero tolerance policy towards anyone who engages in abuse of any kind, including, but not limited to, abuse of volunteers or staff, or sexual or racial harassment. Capital Crime’s Ethics & Conduct policy can be found here. By purchasing a ticket, customers agree to the Ethics and Conduct policy.
3.4 We would advise customers that no refunds will be offered to customers who are refused entry or ejected from the festival for any reason whatsoever.
3.5 Passes are sold by Capital Crime Writing Festival Ltd and are specific to the named individuals to which they are made out. Any passes which are resold or transferred for any reason by anyone other than Capital Crime Writing Festival Ltd or an authorised agent will become voidable and the holder will be refused entry.
4.1 Capital Crime Writing Festival Ltd and its directors and officers do not accept any liability for any losses or claims arising from any inability to access the Capital Crime website or any failure to complete a booking on the website.
4.2 All festival guest appearances are subject to work and personal commitments, and may change without notice. No refunds or partial refunds will be issued in the event of the non-appearance of a guest or guests.
4.3 Capital Crime Writing Festival Ltd and its directors and officers do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means.
4.4 Capital Crime Writing Festival Ltd and its directors and officers do not accept liability for loss or damage that is caused by any event or circumstances beyond our reasonable control.
4.5 To the fullest extent permitted by law Capital Crime Writing Festival Ltd and its directors and officers will not be responsible for loss, damage or injury to any person or their property howsoever caused.
4.6 Where Capital Crime Writing Festival Ltd is deemed to be responsible for loss, damage or injury, damages will be limited to the maximum public liability insurance cover held by Capital Crime Writing Festival Ltd at the time.
5.1 By entering and using our website, you consent to the collection, use and retention of your personal information.
(i) Information about you including your name, address, telephone number, email address is held by us, credit/debit card details are not held by us. The information is needed to process the transaction and fulfil your order and any subsequent problems or disputes.
(ii) We may also use the information for internal administration and analysis by us and our associated companies.
(iii) We disclose your information (but not credit/debit card details) to third parties on occasion but only for the purpose of completing your transaction with us.
(iv) We may disclose your information for the purpose of associated administration and obtaining professional advice and your information may also be passed to the management of the venue where the event is taking place at their request.
(v) We do not sell, rent or trade your personal information to third parties for marketing purposes.
6.1 Capital Crime Writing Festival Ltd reserves the right to update or otherwise change these terms and conditions or amend the Capital Crime website at any time and without notice to you.
6.2 Capital Crime Writing Festival Ltd will not accept any liability for tickets or other goods and services which have been ordered through our website using your credit/debit card by someone not authorised to do so.
6.3 Capital Crime Writing Festival Ltd uses industry standard encryption software and a secure server to ensure the safety of orders placed on our website. No one can access any information sent by you as long as it is sent using the secure pages. Therefore, you must only send your credit/debit card details where asked for on our website and you must not send credit/debit card details by standard email.
7.1 If any part of these conditions is unenforceable (including any provision in which Capital Crime Writing Festival Ltd and its directors and officers exclude liability) the enforceability of any other part of these conditions will not be affected.
8.1 No failure or delay on the part of any parties to these conditions relating to the exercise of any right, power, privilege or remedy provided under these conditions shall operate as a waiver of such right, power or remedy.
9.1 These Terms and Conditions and our agreement with you under them shall be governed by English Law, and we agree to submit to the exclusive jurisdictions of the English Court for the determination of any dispute between us.
Capital Crime offers a variety of photography opportunities. Taking photographs and video is encouraged- no special permission is needed to bring a camera to the event. The event, venue, and attendees all have expectations, so please note the following rules that apply to everyone:
– Still and video photography is permitted in all public areas unless signs or staff indicate otherwise.
– Outside of organised panels and activities on stages, exhibitor stands, and signings permission must be sought from the subject(s) of a photograph before beginning to take photographs; the photographer must also oblige if the subject requests to see the photograph taken.
– Video taken during a panel or event cannot exceed 120 seconds in duration, and not more than a total of 600 seconds of video can be taken of any one panel or event.
– It is unacceptable to take or attempt to take photos deliberately geared towards compromising common decency or the dignity of the subject, for example contriving the cameras position to shoot up a skirt or kilt. Any person attempting to take such photographs will be ejected from the festival immediately and their details passed to the police.
– Any equipment used must be held by the photographer. Free standing equipment or additional equipment held by other people e.g. lights and flashes is not permitted, unless permission has been obtained in advance in writing from Capital Crime Writing Festival Ltd. This equally applies to individuals with a press pass; a press pass does not grant permission to set up a studio or use anything other than handheld photographic equipment.
– Use of power sockets requires the permission of Capital Crime Writing Festival Ltd.
– Photographs or video taken at Capital Crime may not be sold for commercial purposes. In the event of a breach of this rule, you will be charged a £500 fee for commercial photography.
ANYONE WHO BREACHES THE RULES FOR STILL AND VIDEO PHOTOGRAPHY WILL BE ADVISED AND GIVEN THE OPPORTUNITY TO REMEDY ON THE FIRST BREACH. A SECOND BREACH WILL RESULT IN IMMEDIATE EJECTION FROM THE FESTIVAL.
Capital Crime Writing Festival Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, capitalcrime.org (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
In this Policy, the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site;
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
means Capital Crime Writing Festival Ltd, a limited company registered in England under company number 11472226, whose registered address is 23-27 Cecil Court, London, WC2N 4EZ and whose main trading address is 23-27 Cecil Court, London, WC2N 4EZ.
Your data will only be stored in the UK.
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Coming in 2020
Capital Crime brings the best crime and thriller creatives to London.
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Capital Crime brings the best crime and thriller creatives to London.Find out more
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Capital Crime brings the best crime and thriller creatives to London.Find out more