Terms and Conditions of Sale

When purchasing tickets in person, online or by telephone, and when collecting ordered tickets, you agree to the following conditions of sale, on behalf of yourself and all members of your party:

1. It is the responsibility of the customer to check all booking details are correct for the tickets / items being sold at the time of purchase.

2. Tickets may not be exchanged or refunded unless in the case of an event cancellation.

3. Capital Crime Writing Festival may reserve the right to refuse admission to the premises.

4. Capital Crime Writing Festival reserve the right to make alterations to the programme as become necessary including event cancellations without notice or being liable to pay any compensation.

5. Capital Crime Writing Festival and permitted third parties may carry out general filming, recording or photography about the premises for promotional or archival purposes. You consent to you and your party appearing in such recordings without prior notice or payment.

6. It is the responsibility of the customer to abide by any bag policies that the venue may have in place. Failure to do so may mean that you are unable to enter the venue – Capital Crime Writing Festival will not be liable to pay any compensation or refund any ticket costs in the case of refused admission.

7. Your tickets will be held care of the Box Office. Please bring along the order number and any proof of eligibility for any discounted tickets/concessions.

For further information please email the Box Office at info@capitalcrime.org.

For more information on Photography and use of your image and likeness please see our Privacy Policy.